At the time of booking we ask you to pay a deposit amounting to 30% of the total price by credit card or bank transfer, which will be retained in the event of cancellation. A reservation is not considered confirmed until written confirmation has been received from both parties.
On the day of arrival, your apartment will be available from approx. 2 pm. For long-term bookings, we kindly ask you to contact us by telephone or e-mail one week before arrival. On the day of departure we ask you to vacate the apartments by 10 am.
On request, you can bring your four-legged friend. However, this does not apply to all room categories, given that there are also hypoallergenic rooms. For the stay of your dog, we will charge a fee of 16.00 €/day without food.
In addition to the total amount of your stay, a local tax of 3,30 € per person and night will be charged for all guests over 14 years of age directly on site.
You can park your car free of charge in our garage.
According to Italian law, smoking is forbidden in the entire Residence and therefore also in all our apartments. You can smoke outside or on your balcony.
Südtirol Guest Pass Schenna/Scena
Upon your arrival at our residence, you will receive the Südtirol Guest Pass Schenna/Scena, which is valid during your entire stay. With this advantage card you can use every regional train line in South Tyrol, urban and intercity bus services, the Schenna hiking shuttle bus, cable cars serving Ritten/Renon, Meransen/Maranza, Kohlern/Colle, Mölten/Meltina and Vöran/Verano, Ritten/Renon tramway & Mendel/Mendola funicular railway as well as the PostBus operating cross-border to/from Switzerland between Mals – Müstair.
Travel cancellation insurance
We recommend you to take out a travel cancellation insurance. Evtl. HGV travel insurance.
Up to 1 month before arrival free of charge. For cancellations from 30-20 days before the arrival date, the deposit will be retained. For cancellations within 20 days before arrival date 70% of the apartment price must be paid. In case of late arrival or early departure, the booked days will be charged in full.
Free WiFi is available throughout the Residence.
Payment options
You can pay the hotel bill in cash, by EC card or by credit card (Mastercard and Visa).
Bank: Raiffeisenkasse Schenna
IBAN: IT61E0823458880000300046884